A's For Your Q's

Just bought my stuff - When will my order ship?

Relax, we know you are excited. Our days of operation are generally Monday - Friday. All Standard shipping orders will be processed and shipped within 2-4 business days if ordered by 12PM EST. All priority shipping orders will ship the same day if ordered by 12PM EST. 

Wait... I need to change my order or shipping address!

We move pretty fast to get your products to you as quickly as possible, but we're happy to edit the order or the shipping address on any orders that haven't been shipped yet. Please email us at hello@rigamarol.com with your order # and your name plus the correct shipping name and address ASAP if you find yourself in this situation.

Ok it's been a couple days, where is my order?

First, try visiting our tracking page. If this doesn't work, email us at hello@rigamarol.com.

Do you ship internationally?

Not yet, but maybe one day. Current sales are limited to the U.S. only.

Need to return or exchange an order?

We've made returns as simple as possible. Check out our returns page for all the details.